1. Information We Collect

We collect information you provide directly to us, including:

Name, phone number, email address
Service address and location details
Government ID (Aadhaar) for KYC verification
Payment and billing information
Communication preferences

2. How We Use Your Information

Your information is used to:

Provide, maintain, and improve our internet services
Process applications and manage your account
Bill and collect payments
Send service notifications and updates
Respond to support requests
Comply with legal obligations (TRAI, DoT regulations)
Send promotional offers (with your consent)

3. Information Sharing

We do not sell your personal information. We may share data with:

Service partners (installation, maintenance)
Payment processors
Government authorities as required by law
Legal advisors for compliance

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

5. Data Retention

We retain your data for the duration of your service agreement plus 3 years for legal and billing purposes, or as required by applicable law.

6. Your Rights

Under applicable data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion (subject to legal obligations)
Restrict or object to processing
Data portability
Withdraw consent for marketing communications

7. Cookies & Tracking

Our website uses essential cookies for functionality and analytics cookies to improve user experience. You can manage cookie preferences in your browser settings.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance.

10. Contact Us

For privacy concerns or to exercise your rights:

Email: p2infra@gmail.com
Phone: +91 99939 96840
Address: P2P, Dakshin Gangotri, Supela, Bhilai, Chhattisgarh 490009