Terms & Conditions
Last updated: September 2026
1. Acceptance of Terms
By accessing or using P2P Broadband services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Service Description
P2P Broadband provides high-speed fiber internet services across Madhya Pradesh and Chhattisgarh. Services include internet connectivity, TV channel packages, and OTT app subscriptions as per the selected plan.
3. Subscription & Billing
All prices are exclusive of 18% GST. Billing cycles are monthly, quarterly, or annually as selected. Payments are due in advance. Late payments may result in service suspension.
4. Fair Usage Policy
All unlimited plans are subject to a Fair Usage Policy (FUP) of 3.3 TB/month. Beyond this limit, speeds may be reduced to manage network congestion. See our Fair Usage Policy for details.
5. Equipment
The Wi-Fi router provided on annual plans remains the property of P2P Broadband until the completion of the commitment period. Damage or loss may incur replacement charges.
6. Service Availability
We strive for 99.9% uptime. However, service may be temporarily unavailable due to maintenance, force majeure, or technical issues. We are not liable for indirect damages from service interruptions.
7. Termination
Either party may terminate the agreement with 30 days' notice. Early termination of annual commitments may incur prorated charges for installation and equipment.
8. Limitation of Liability
Our liability is limited to the amount paid for services in the preceding 12 months. We are not liable for consequential, incidental, or indirect damages.
9. Governing Law
These terms are governed by the laws of India. Disputes shall be subject to the jurisdiction of courts in Durg, Chhattisgarh.
10. Contact Us
For questions about these terms, contact us at:
- Email: p2infra@gmail.com
- Phone: +91 99939 96840
- Address: P2P, Dakshin Gangotri, Supela, Bhilai, Chhattisgarh 490009